Terms & Conditions

Last updated: January 2026

Welcome to the website of Whole Journey Navigation LLC ("we," "us," or "our"). These Terms & Conditions govern your access to and use of our website and services. By accessing this website or engaging our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use this website.

1. Services Provided

Whole Journey Navigation LLC provides services including, but not limited to:

Career and college coaching for adolescents, young adults, and adults
In-home organization services for individuals and families
Educational resources, workshops, and consultations

Our services are supportive, educational, and coaching-based in nature. They are not therapy, counseling, medical, or mental health services, and do not replace professional advice from licensed providers.

2. Eligibility

Our services are intended for individuals aged 14 and older.

For clients under the age of 18:

A parent or legal guardian must provide consent
Parent or guardian contact information is required
Parents or guardians may be included in communications as appropriate

By using our services, you represent that you meet these eligibility requirements.

3. Client Responsibilities

By engaging with Whole Journey Navigation LLC, you agree to:

Provide accurate and complete information
Participate actively and respectfully in sessions
Communicate promptly regarding scheduling or concerns
Use the services for lawful and appropriate purposes

Results from coaching or organization services vary and depend on individual participation and circumstances. We do not guarantee specific outcomes.

4. Scheduling, Fees, and Payment

Details regarding fees, session length, packages, cancellations, and rescheduling will be provided separately at the time of booking or in a service agreement.

Unless otherwise stated:

Payment is due prior to or at the time of service
Late cancellations or missed appointments may be subject to fees

5. In-Home Services

When providing in-home organization services:

Clients are responsible for providing a safe and appropriate working environment
We respect client privacy and confidentiality within the home
We are not responsible for pre-existing conditions, damages, or hazards within the home

6. Intellectual Property

All content on this website, including text, graphics, logos, and materials, is the property of Whole Journey Navigation LLC and may not be copied, reproduced, or distributed without prior written permission.

7. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security or functionality
Submit false or misleading information

We reserve the right to restrict or terminate access to the website for violations of these Terms & Conditions.

8. Limitation of Liability

To the fullest extent permitted by law, Whole Journey Navigation LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.

9. Indemnification

You agree to indemnify and hold harmless Whole Journey Navigation LLC from any claims, damages, or expenses arising from your use of the website or services or violation of these Terms & Conditions.

10. Third-Party Tools and Links

Our website may include links to third-party websites or tools (such as scheduling or payment platforms). We are not responsible for the content, policies, or practices of those third parties.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the state in which Whole Journey Navigation LLC is registered, without regard to conflict of law principles.